top of page

CANCELLATION POLICY

In the event of any cancellations within 72 hours of service, NO PORTION of the total contract price will be refunded. Any cancellations outside of 72 hours of service WILL be refunded in full minus the initial deposit and 3% credit card merchant fee. No refunds will be given due to inclement weather. Weather-related cancellations will result in the Vendor credit of the full amount paid for a future reservation minus the deposit. If at any time inclement weather prohibits us from serving you based on our 100% discretion, you will have to reschedule the date within 1 year from your original rental date. If the weather forecast indicates potential thunderstorms during your scheduled reservation, the Vendor will cancel the reservation for safety concerns without exception. The Vendor shall not be liable for any damages arising out of the Vendor’s inability to perform due to inclement weather, mechanical difficulties, delays due to traffic conditions, or any unforeseen events beyond the reasonable control of the Vendor. Travel speed limits are prescribed by law, and our Drivers are instructed to travel at all times at speeds compatible with safe operation. Road, traffic and weather conditions are beyond the control of the Company and the Driver, and no refunds shall be given as a result of late arrivals due to such conditions or other occurrences out of the control of the Company or the Driver. 

bottom of page